The role of a PMO Manager is dynamic, multifaceted, and foundational to the success of any P3M-enabled organisation. They are not just custodians of processes, they are enablers of delivery, capability builders, and strategic advisors. Whether establishing a new PMO, optimising existing services, or overseeing its closure, the PMO Manager ensures that every function is purpose-driven and adds value.
The Purpose of the Role
The purpose of the PMO Manager role is to set up, run, transform and close an office that supports P3M delivery and capability. Depending on the organisation’s structure and maturity, they might also lead delivery functions directly or guide project teams indirectly through governance and capability enhancement.
PMO Managers are also key players in promoting a high-performance culture, establishing roles and responsibilities across project teams, and conducting regular reviews and health checks to ensure the PMO aligns with strategic goals.
Navigating a Typical Day
While no two days are the same, here’s a snapshot of a day in the life of a PMO Manager, with insight into the actual responsibilities.
9:00 AM – Schedule one-to-one performance reviews for later in the week for 3 staff members
The day begins with scheduling one-to-one performance reviews for three team members later in the week. For this PMO Manager, these sessions are essential – not only to assess individual performance but also to understand career aspirations and offer tailored development opportunities. With a personalised approach in mind, notes are made for each upcoming review to ensure meaningful conversations..
10:00 AM – Chair the latest CoP meeting for the PMs and PMO – take handouts
At 10 o’clock, the PMO Manager chairs the latest Community of Practice (CoP) session for project managers and the broader PMO team. Armed with printed handouts, the focus of today’s meeting is continuous improvement within the project lifecycle. These sessions serve as an important space for knowledge sharing, fostering a culture of learning and professional growth across the organisation.
11:00 AM – Finalise prep for Supplier Meeting
The following hour is dedicated to finalising preparation for an upcoming supplier meeting with the topic being a new PPM tool. The PMO Manager reviews the presentation deck, ensures all stakeholder concerns are addressed, and confirms the meeting agenda. With the potential for long-term impact on project operations, careful planning is a must.
12:00 PM – Grab lunch with the Quality team – get details on new audits
Lunch provides an opportunity for cross-functional collaboration, as the PMO Manager meets informally with the Quality team. Over a relaxed meal, they discuss upcoming audits, updated compliance standards, and support needs from the PMO. These conversations often bring valuable insights that may not emerge in more structured settings.
1:00 PM – Supplier meeting re: new PPM tool
The supplier meeting kicks off at 1 PM. The discussion focuses on the capabilities of the proposed PPM tool – questions cover scalability, system integration, reporting functions, and overall usability. The PMO Manager facilitates a robust evaluation, ensuring the solution aligns with the strategic needs of the organisation.
3:00 PM – Catch up on emails and team members before steering com meeting
Following the meeting, there’s a brief window to catch up on emails and check in with team members. This time is used to address outstanding queries, gather project updates, and ensure the team is aligned ahead of the next key engagement. These quiet intervals are vital for staying connected and clearing minor blockers.
4:00 PM – Steering Committee Meeting
The day culminates in a Steering Committee meeting with senior leadership. The PMO Manager presents updates on project performance, resource allocation, and risk mitigation. It’s a critical forum for strategic decision-making, where data-driven insights and strong communication are essential.
Beyond the Schedule: Ongoing Responsibilities
Throughout the day, the PMO Manager also:
- Reviews plans for setting up new PMO services.
- Signs off training and development opportunities (e.g., for a PMO Analyst).
- Check latest on timesheet process update.
The role of a PMO Manager is as demanding as it is rewarding. With a balance of operational oversight, team leadership, and strategic engagement, each day presents new challenges and opportunities. For professionals in this field, it’s this very diversity that keeps the role both impactful and exciting.
Resources for Aspiring and Current PMO Managers
Whether you’re new to the role or looking to enhance your current capabilities, PMO Learning provides tailored support to help you succeed.
Free eBook: How to Get Started as a PMO Manager
Find out more about PMO Manager roles, take a look at a day in the life of a PMO Manager, learn the typical skills and behaviours required, get some tips for your CV and more!
👉 Download the free eBook here.
Recommended Courses for PMO Managers
At PMO Learning, we offer a range of professional development courses aligned to the real-world responsibilities of PMO Managers, including:
Certification Courses
- Essentials for PMO Managers – Perfect for those setting up or leading a PMO for the first time.
- P3O® Practitioner – Deepens your understanding of how to design and implement PMO models.
- MoP® (Management of Portfolios) – Focuses on aligning change initiatives with strategic objectives.
Specialist Courses
- Benefits Management – Master how to identify, quantify, and track benefits across the portfolio.
- Assurance for PMO Professionals, Lean-Agile PMO, and more – Tailored learning for those specialising in service areas like quality, delivery support, or innovation.
👉 Explore our PMO Courses for PMO Managers.
If you’d like to talk about your current role in the PMO or explore what a career path as a PMO Manager could look like for you, we’d be happy to chat. Get in touch with us here – we’re here to support your next steps.
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